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Cancel your Amazon Prime Video subscription by mail

Directly with Amazon Prime Video, the way to cancel is: Online: Account & Settings > Subscriptions > find the add-on > Unsubscribe and confirm. Notice rule: Confirmation screen shows the end date; cancellation can be reversed until that date, then access ends and billing stops.

Let Postbye cancel Amazon Prime Video for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Amazon Prime Video.

  • 4.8 from 2,931 reviews
  • 2 Amazon Prime Video cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Amazon Prime Video by mail

  1. Find your account details

    Amazon Prime Video will look your account up from what the letter says, so check the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement first.

  2. Write your request

    Ask Amazon Prime Video to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Amazon Prime Video”.

  3. Mail the letter with a receipt

    Send the letter to the Seattle mailing address shown below by certified mail. Keep the tracking number safe.

  4. Keep the proof of delivery

    The receipt dates your request. Look at your next statement for any Amazon Prime Video charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Amazon Prime Video cancellation letter goes

Amazon Prime Video410 Terry Ave NSeattle, WA 98109-5210

Written requests to Amazon Prime Video go to 410 Terry Ave N, Seattle, WA 98109-5210.

ZIP code 98109-5210 is in Washington, so the letter stays inside the United States postal system.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Amazon Prime Video, with the envelope wording

Before you cancel Amazon Prime Video, check these

Notice period: Confirmation screen shows the end date; cancellation can be reversed until that date, then access ends and billing stops. Work out your cancellation deadline.

  • Cancelling produces no refund for earlier charges
  • Apple-billed add-ons must be cancelled at least 24 hours before renewal or a charge may still occur

If you pay through someone else

  • Cancel with Apple at least 24 hours before the renewal date

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Amazon Prime Video for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Amazon Prime Video

Cancelling a streaming or entertainment subscription

Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Amazon Prime Video lets you cancel directly (online: Account & Settings > Subscriptions > find the add-on > Unsubscribe and confirm). A letter is the fallback that leaves a dated record when the direct route fails.

Amazon Prime Video cancellation at a glance

How Amazon Prime Video accepts cancellations
Online: Account & Settings > Subscriptions > find the add-on > Unsubscribe and confirm
Mailing address on file
Amazon Prime Video 410 Terry Ave N Seattle, WA 98109-5210
Country
United States
Letter language
English (template en)
Category
Streaming & entertainment
Verified on

Amazon Prime Video cancellation questions

Where do I send my Amazon Prime Video cancellation letter?

Address the letter to Amazon Prime Video, 410 Terry Ave N, Seattle, WA 98109-5210.

How long does a cancellation letter to Amazon Prime Video take?

Amazon Prime Video's address is in Washington. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Amazon Prime Video require notice before I cancel?

The rule we recorded for Amazon Prime Video: Confirmation screen shows the end date; cancellation can be reversed until that date, then access ends and billing stops. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Amazon Prime Video?

Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand. The details in the letter need to match what Amazon Prime Video has on file.

Will Amazon Prime Video confirm my cancellation?

The letter asks Amazon Prime Video to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Amazon Prime Video received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Amazon Prime Video give refunds?

Cancelling produces no refund for earlier charges.