Cancel your Asana subscription by mail
Asana deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. The cancellation address on file for Asana is in San Francisco, United States.
Let Postbye cancel Asana for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Asana.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Asana by mail
Note your account details
Start with the name and email on the account and, if you have one, an account or customer number, so the request to Asana names the right account the first time.
Set out the request
Your Postbye letter to Asana asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – Asana”. It comes from our English template.
Send the letter by certified mail
Post it by certified mail to Asana in San Francisco, United States, using the exact address below, and note the tracking number.
Keep proof the letter arrived
Delivery confirmation is your evidence that Asana was asked. Watch the next statement or two for any further Asana charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Asana cancellation letter goes
Written requests to Asana go to 633 Folsom Street, Suite 100, San Francisco, CA 94107.
ZIP code 94107 is in California, so the letter stays inside the United States postal system.
The database also lists Calle de Serrano 40, 1d, 28001 Madrid, Spain for Asana. Use the first address above unless your agreement names this one.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Before you cancel Asana, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Asana for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Asana cancellation at a glance
- How Asana accepts cancellations
- By mailed letter
- Mailing address on file
- Asana 633 Folsom Street Suite 100 San Francisco, CA 94107
- Second address on file
- Asana Calle de Serrano 40 1d 28001 Madrid Spain
- Country
- United States
- Letter language
- English (template en)
- Added to the database
- April 30, 2026
- Data last checked
