Where to send your Asana cancellation letter
Read the addresses on this page next to the full guide to cancelling Asana.
The addresses we hold
Where a cancellation letter to Asana should be sent: the verified San Francisco address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
Asana633 Folsom StreetSuite 100San Francisco, CA 94107The head-office address for Asana, in California. ZIP code 94107.
Second address on file
AsanaCalle de Serrano 401d28001 MadridSpainThe database lists this as a second address for Asana. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy the address exactly
Write out 633 Folsom Street, Suite 100, San Francisco, CA 94107 as shown above, including the 94107 postal code, exactly as printed.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to San Francisco is traceable from the article number until it is signed for.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter to send
The letter below asks Asana to end the account, stop further charges and confirm in writing. Put the account email, the plan or product name and the invoice or order number from your latest receipt in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Asana 633 Folsom Street Suite 100 San Francisco, CA 94107
To whom it may concern,
I am cancelling my account with Asana, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Asana for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.