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Where to send your Assura cancellation letter

Read the addresses on this page next to the full guide to cancelling Assura.

The addresses we hold

If you are writing to Assura, this is the page with the address on it: Pully, 1009, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

AssuraAvenue Charles Ferdinand Ramuz 741009 PullySwitzerland

The Switzerland address on file for Assura. Postal code 1009.

How to address the envelope

  1. Write the address as printed

    Copy Avenue Charles Ferdinand Ramuz 74, 1009 Pully, Switzerland letter for letter. A wrong digit in 1009 is enough to send the letter on a detour.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

The request itself is short: Assura is asked to end the account, stop the charges and confirm in writing, with the member or policy number, the full name of the policyholder and the date you want the plan to end where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Assura Avenue Charles Ferdinand Ramuz 74 1009 Pully Switzerland

To whom it may concern,

I am cancelling my account with Assura, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Assura for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Assura