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Cancel your Assura subscription by mail

For Assura the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. The cancellation address on file for Assura is in Pully, Switzerland.

Let Postbye cancel Assura for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Assura.

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  • 2 Assura cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Assura by mail

  1. Get your account details together

    Assura will look your account up from what the letter says, so check the member or policy number, the full name of the policyholder and the date you want the plan to end first.

  2. Write your request

    Postbye drafts the request in German, the language of Switzerland, with “Betreff: Kündigungsanfrage – [your name]” as the subject line. It asks Assura to close the subscription, stop billing and confirm in writing.

  3. Post the letter

    Take the letter to the post office and ask for certified delivery to 1009 Pully. Keep the tracking number it gives you.

  4. Keep the delivery receipt

    File the receipt with the letter. A Assura charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Assura cancellation letter goes

AssuraAvenue Charles Ferdinand Ramuz 741009 PullySwitzerland

Written requests to Assura go to Avenue Charles Ferdinand Ramuz 74, 1009 Pully, Switzerland.

Pully is in Vaud, Switzerland; the postal code to quote is 1009.

Your name, address and email appear in a short block labelled Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, under the greeting “Sehr geehrte Damen und Herren,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Assura, with the envelope wording

Before you cancel Assura, check these

  • Plans often end on the last day of the month. Ask which end date applies to a request sent today.
  • List every dependant on the plan. Ending the policyholder's cover can end theirs too.
  • Claims for care received before the end date can still be processed. Ask how to submit them after you cancel.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Assura for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Assura

Cancelling a health insurance plan

Health plans end on set dates and often cover a whole household, so the request has to name the plan, every person on it and the date cover should stop, with new cover lined up first.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Assura cancellation at a glance

How Assura accepts cancellations
By mailed letter
Mailing address on file
Assura Avenue Charles Ferdinand Ramuz 74 1009 Pully Switzerland
Country
Switzerland
Letter language
German (template de)
Category (from the company name)
Health insurance
Added to the database
May 19, 2026
Data last checked

Assura cancellation questions

Where do I send my Assura cancellation letter?

Address the letter to Assura, Avenue Charles Ferdinand Ramuz 74, 1009 Pully, Switzerland.

What should I check before I cancel Assura?

For a health insurance plan: claims for care received before the end date can still be processed. Ask how to submit them after you cancel.

Which language is my Assura letter written in?

German. Assura's address is in Switzerland, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Assura?

Have the member or policy number, the full name of the policyholder and the date you want the plan to end to hand. The details in the letter need to match what Assura has on file.

Will Assura confirm my cancellation?

The letter asks Assura to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Assura received the request. If a charge posts after that date, quote the receipt with your copy of the letter.