Cancel your Assura subscription by mail
For Assura the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. The cancellation address on file for Assura is in Pully, Switzerland.
Let Postbye cancel Assura for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Assura.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Assura by mail
Get your account details together
Assura will look your account up from what the letter says, so check the member or policy number, the full name of the policyholder and the date you want the plan to end first.
Write your request
Postbye drafts the request in German, the language of Switzerland, with “Betreff: Kündigungsanfrage – [your name]” as the subject line. It asks Assura to close the subscription, stop billing and confirm in writing.
Post the letter
Take the letter to the post office and ask for certified delivery to 1009 Pully. Keep the tracking number it gives you.
Keep the delivery receipt
File the receipt with the letter. A Assura charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Assura cancellation letter goes
Written requests to Assura go to Avenue Charles Ferdinand Ramuz 74, 1009 Pully, Switzerland.
Pully is in Vaud, Switzerland; the postal code to quote is 1009.
Your name, address and email appear in a short block labelled Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, under the greeting “Sehr geehrte Damen und Herren,”.
Prefer to write it yourself? Use our letter template
Before you cancel Assura, check these
- Plans often end on the last day of the month. Ask which end date applies to a request sent today.
- List every dependant on the plan. Ending the policyholder's cover can end theirs too.
- Claims for care received before the end date can still be processed. Ask how to submit them after you cancel.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Assura for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a health insurance plan
Health plans end on set dates and often cover a whole household, so the request has to name the plan, every person on it and the date cover should stop, with new cover lined up first.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Assura cancellation at a glance
- How Assura accepts cancellations
- By mailed letter
- Mailing address on file
- Assura Avenue Charles Ferdinand Ramuz 74 1009 Pully Switzerland
- Country
- Switzerland
- Letter language
- German (template de)
- Category (from the company name)
- Health insurance
- Added to the database
- May 19, 2026
- Data last checked