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Where to send your Backbone cancellation letter

Read the addresses on this page next to the full guide to cancelling Backbone.

The addresses we hold

Where a cancellation letter to Backbone should be sent: the verified Brooklyn address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Backbone68 Jay StreetSuite 201Brooklyn, NY 11201

New York, ZIP 11201: where mail for Backbone is delivered.

How to address the envelope

  1. Copy the address exactly

    The envelope reads 68 Jay Street, Suite 201, Brooklyn, NY 11201. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    Hold on to the letter copy, the receipt and the tracking page.

Your letter to Backbone

The letter below asks Backbone to end the account, stop further charges and confirm in writing. Put the account email or gamer tag, the platform you pay through and the subscription name in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Backbone 68 Jay Street Suite 201 Brooklyn, NY 11201

To whom it may concern,

I am cancelling my account with Backbone, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Backbone for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Backbone