Cancel your BetterMe subscription by mail
Directly with BetterMe, the way to cancel is: Website purchases: app More tab > My Profile > Manage Subscription (or log in on the website > Manage Subscription) and turn off renewal; app store purchases: turn off auto-renewal in Apple/Google/Huawei settings. Notice rule: Cancel before the current period ends (at least 24 hours ahead for app-store billing); features stay until the period ends.
Let Postbye cancel BetterMe for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with BetterMe.
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- 2 BetterMe cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel BetterMe by mail
Find your account details
Have your membership number, the home club you joined at and the name on the membership agreement to hand. The details in the letter need to match what BetterMe has on file.
Write your request
Postbye turns the request into a finished English letter headed “Subject: Subscription termination – BetterMe”: close the BetterMe account, stop every charge and reply in writing.
Post the letter
Mail the letter by certified mail to the Cumming address in the next section, and keep the tracking number.
Send the email copy
Email support@betterme.world with the same request and keep the sent message. The email is fast; the letter is the dated proof.
Hold on to the receipt
File the receipt with the letter. A BetterMe charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your BetterMe cancellation letter goes
The mailing address we hold for BetterMe is 5870 Charlotte Ln Ste 300, Cumming, GA 30040.
ZIP code 30040 is in Georgia, so the letter stays inside the United States postal system.
Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for BetterMe, with the envelope wording
Before you cancel BetterMe, check these
Notice period: Cancel before the current period ends (at least 24 hours ahead for app-store billing); features stay until the period ends. Work out your cancellation deadline.
- Deleting the app does not cancel the subscription
- Each plan must be canceled separately
- Fees for a started period are generally non-refundable
- App-store refunds must be requested from Apple, Google or Huawei
If you pay through someone else
- App Store, Google Play, Huawei AppGallery: cancel with that store
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel BetterMe for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a gym or fitness membership
Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.
Use the email for speed and the letter for proof, and note the date you sent each.
BetterMe lets you cancel directly (website purchases: app More tab > My Profile > Manage Subscription (or log in on the website > Manage Subscription) and turn off renewal; app store purchases: turn off auto-renewal in Apple/Google/Huawei settings). A letter is the fallback that leaves a dated record when the direct route fails.
BetterMe cancellation at a glance
- How BetterMe accepts cancellations
- Website purchases: app More tab > My Profile > Manage Subscription (or log in on the website > Manage Subscription) and turn off renewal; app store purchases: turn off auto-renewal in Apple/Google/Huawei settings
- Mailing address on file
- BetterMe 5870 Charlotte Ln Ste 300 Cumming, GA 30040
- Country
- United States
- Letter language
- English (template en)
- Cancellation email
- support@betterme.world
- Category
- Gyms & fitness
- Checked against
- Verified on
