Where to send your BetterMe cancellation letter
Read the addresses on this page next to the full guide to cancelling BetterMe.
The addresses we hold
If you are writing to BetterMe, this is the page with the address on it: Cumming, 30040, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
BetterMe5870 Charlotte Ln Ste 300Cumming, GA 30040The head-office address for BetterMe, in Georgia. ZIP code 30040.
How to address the envelope
Write the address as printed
Address the envelope to 5870 Charlotte Ln Ste 300, Cumming, GA 30040. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if BetterMe has moved.
Send it certified
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request; with Cancel before the current period ends (at least 24 hours ahead for app-store billing); features stay until the period ends, the set is what the dates are read from.
The letter, written out
What the letter to BetterMe says: one clear cancellation request, no reasons given, your membership number, the home club you joined at and the name on the membership agreement quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
BetterMe 5870 Charlotte Ln Ste 300 Cumming, GA 30040
To whom it may concern,
I am cancelling my account with BetterMe, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Cancel before the current period ends (at least 24 hours ahead for app-store billing); features stay until the period ends.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
If you would rather email
BetterMe takes cancellations by email at support@betterme.world. The email is the faster route; the mailed letter is the one with a delivery record, so sending both costs nothing.
To whom it may concern,
I am cancelling my account with BetterMe, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Cancel before the current period ends (at least 24 hours ahead for app-store billing); features stay until the period ends.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to this email address.
[Your name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel BetterMe for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.