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Where to send your Boingo cancellation letter

Read the addresses on this page next to the full guide to cancelling Boingo.

The addresses we hold

Every address our database holds for Boingo, with the Los Angeles one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Boingo10960 Wilshire Boulevard23rd FloorLos Angeles, CA 90024

The head-office address for Boingo, in California. ZIP code 90024.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to 10960 Wilshire Boulevard, 23rd Floor, Los Angeles, CA 90024. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Boingo has moved.

  3. Send it certified

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

Your letter to Boingo

What the letter to Boingo says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Boingo 10960 Wilshire Boulevard 23rd Floor Los Angeles, CA 90024

To whom it may concern,

I am cancelling my account with Boingo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Boingo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Boingo