Where to send your Box cancellation letter
Read the addresses on this page next to the full guide to cancelling Box.
The addresses we hold
This page shows every mailing address we hold for Box, starting with the one a cancellation letter should go to in Redwood City, 94063, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Box900 Jefferson AveRedwood City, CA 94063The head-office address for Box, in California. ZIP code 94063.
How to address the envelope
Copy the address exactly
Write out 900 Jefferson Ave, Redwood City, CA 94063 as shown above, including the 94063 postal code, exactly as printed.
Put your own address on it
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Box has moved.
Certified mail, not a courier
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the records
Your copy of the letter, the mailing receipt and the tracking record belong together in one file, especially with the notice rule: Account cancels at the end of the billing period.
The letter, written out
Copy the letter below onto one page, fill in the account email, the domain or server name and the invoice number of the plan being cancelled, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Box 900 Jefferson Ave Redwood City, CA 94063
To whom it may concern,
I am cancelling my account with Box, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Account cancels at the end of the billing period.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Box for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.