Cancel your Box subscription by mail
Directly with Box, the way to cancel is: Online (Account Settings > Cancel Account). Notice rule: Account cancels at the end of the billing period.
Let Postbye cancel Box for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Box.
- 4.8 from 2,931 reviews
- 3 Box cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Box by mail
Get your account details together
Put the account email, the domain or server name and the invoice number of the plan being cancelled in front of you before you write: the request to Box is only as good as the details it quotes.
Write the cancellation request
Your Postbye letter to Box asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – Box”. It comes from our English template.
Send it by certified mail
Use certified mail for the 94063 Redwood City address in the next section, so the post office records the delivery. Write down the tracking number.
Keep proof the letter arrived
It shows the date Box received your letter. Check your next statement: no Box charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Box cancellation letter goes
Written requests to Box go to 900 Jefferson Ave, Redwood City, CA 94063.
ZIP code 94063 is in California, so the letter stays inside the United States postal system.
Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Before you cancel Box, check these
Notice period: Account cancels at the end of the billing period. Work out your cancellation deadline.
- Personal Pro users can downgrade to a free individual plan instead of cancelling
- Cancelling is permanent for the paid account; export files first
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Box for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a hosting or cloud-storage plan
Hosting and cloud plans are often prepaid for a term and renew with domains and add-ons on separate dates, so the request should list each service that should stop renewing.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Box lets you cancel directly (online (Account Settings > Cancel Account)). A letter is the fallback that leaves a dated record when the direct route fails.
Box cancellation at a glance
- How Box accepts cancellations
- Online (Account Settings > Cancel Account)
- Mailing address on file
- Box 900 Jefferson Ave Redwood City, CA 94063
- Country
- United States
- Letter language
- English (template en)
- Category
- Hosting & cloud
- Checked against
- Verified on
