Cancel your Carbonite subscription by mail
Directly with Carbonite, the way to cancel is: Online (account: turn off automatic renewal). Notice rule: You can keep using existing features until the expiration date after disabling auto renewal.
Let Postbye cancel Carbonite for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Carbonite.
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- 2 Carbonite cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Carbonite by mail
Start with your account details
Before writing, collect the account email, the domain or server name and the invoice number of the plan being cancelled. Carbonite can only act on a request it can match to an account.
Prepare the letter
Ask Carbonite to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Carbonite”.
Post it with proof of delivery
Send it certified to Boston, United States, copying the address from the next section letter for letter, and keep the receipt slip.
Save the tracking record
The receipt dates your request. Look at your next statement for any Carbonite charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Carbonite cancellation letter goes
Written requests to Carbonite go to 2 Avenue de Lafayette, Boston, MA 02111.
Boston is in Massachusetts (ZIP 02111), a domestic address for certified mail within the United States.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Carbonite, with the envelope wording
Before you cancel Carbonite, check these
Notice period: You can keep using existing features until the expiration date after disabling auto renewal. Work out your cancellation deadline.
- Billing Owner must deactivate automatic renewal under Account > Renewal > Change > 'Yes, cancel automatic renewal'
- Features keep working until the expiration date after you disable renewal
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Carbonite for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a hosting or cloud-storage plan
Hosting and cloud plans are often prepaid for a term and renew with domains and add-ons on separate dates, so the request should list each service that should stop renewing.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Carbonite lets you cancel directly (online (account: turn off automatic renewal)). A letter is the fallback that leaves a dated record when the direct route fails.
Carbonite cancellation at a glance
- How Carbonite accepts cancellations
- Online (account: turn off automatic renewal)
- Mailing address on file
- Carbonite 2 Avenue de Lafayette Boston, MA 02111
- Country
- United States
- Letter language
- English (template en)
- Category
- Hosting & cloud
- Verified on
