Where to send your Carbonite cancellation letter
Read the addresses on this page next to the full guide to cancelling Carbonite.
The addresses we hold
The addresses below are what our database holds for Carbonite, first the one a cancellation letter belongs to in Boston, then the others, so you can tell them apart.
Where the letter goesMailing address
Carbonite2 Avenue de LafayetteBoston, MA 02111The head-office address for Carbonite, in Massachusetts. ZIP code 02111.
How to address the envelope
Use the address letter for letter
Write out 2 Avenue de Lafayette, Boston, MA 02111 as shown above, including the 02111 postal code, exactly as printed.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it by certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
Hold on to the letter copy, the receipt and the tracking page; the notice period (You can keep using existing features until the expiration date after disabling auto renewal) runs from the date on the record.
The letter, written out
Copy the letter below onto one page, fill in the account email, the domain or server name and the invoice number of the plan being cancelled, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Carbonite 2 Avenue de Lafayette Boston, MA 02111
To whom it may concern,
I am cancelling my account with Carbonite, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: You can keep using existing features until the expiration date after disabling auto renewal.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Carbonite for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.