Cancel your HostGator subscription by mail
Directly with HostGator, the way to cancel is: Phone or chat for instant cancellation; online form or Renewal Center auto-renew off. Notice rule: Set an expiry at least 15 days before the bill date; disable auto-renew 15 days before renewal (5 days for 1-month plans).
Let Postbye cancel HostGator for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with HostGator.
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- 3 HostGator cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel HostGator by mail
Start with your account details
Put the account email, the domain or server name and the invoice number of the plan being cancelled in front of you before you write: the request to HostGator is only as good as the details it quotes.
Prepare the letter
The letter asks HostGator to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – HostGator”. Postbye fills it in from our English template.
Mail it with tracking
Use certified mail for the 77092 Houston address in the next section, so the post office records the delivery. Write down the tracking number.
Keep proof the letter arrived
File the receipt with the letter. A HostGator charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your HostGator cancellation letter goes
HostGator can be reached by post at 5005 Mitchelldale, Suite 10, Houston, TX 77092.
Put ZIP 77092 on the envelope: Houston is in Texas, and a domestic certified letter is all it takes.
Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for HostGator, with the envelope wording
Before you cancel HostGator, check these
Notice period: Set an expiry at least 15 days before the bill date; disable auto-renew 15 days before renewal (5 days for 1-month plans). Work out your cancellation deadline.
- Online cancel form: if no confirmation email arrives within 1 hour the request was not received and you owe the charges
- Account stays active until a second confirmation email arrives
- 30-day money-back applies to shared hosting and needs a phone or chat request
- Domains registered with HostGator must be cancelled separately
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel HostGator for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a hosting or cloud-storage plan
Hosting and cloud plans are often prepaid for a term and renew with domains and add-ons on separate dates, so the request should list each service that should stop renewing.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
HostGator lets you cancel directly (phone or chat for instant cancellation; online form or Renewal Center auto-renew off). A letter is the fallback that leaves a dated record when the direct route fails.
HostGator cancellation at a glance
- How HostGator accepts cancellations
- Phone or chat for instant cancellation; online form or Renewal Center auto-renew off
- Mailing address on file
- HostGator 5005 Mitchelldale Suite 10 Houston, TX 77092
- Country
- United States
- Letter language
- English (template en)
- Phone
- (866) 964-2867 (24/7)
- Category
- Hosting & cloud
- Checked against
- Verified on
