Cancel your Care.com subscription by mail
Directly with Care.com, the way to cancel is: Online. Notice rule: Cancel recurring payments in Account & Settings > My Plan.
Let Postbye cancel Care.com for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Care.com.
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- 3 Care.com cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Care.com by mail
Gather your account details
Check your member number, the name on the membership and the renewal date shown on your latest invoice before anything else. A request that does not match the account on file at Care.com is the easiest one to set aside.
Prepare the letter
State plainly that you want the Care.com account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Care.com”).
Mail it with tracking
Use certified mail for the 02451 Waltham address in the next section, so the post office records the delivery. Write down the tracking number.
Keep proof the letter arrived
File the receipt with the letter. A Care.com charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Care.com cancellation letter goes
For a letter to Care.com, use 77 Fourth Avenue, 5th Floor, Waltham, MA 02451.
Waltham, Massachusetts 02451 is a United States address, so ordinary certified mail reaches it.
Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Care.com, with the envelope wording
Before you cancel Care.com, check these
Notice period: Cancel recurring payments in Account & Settings > My Plan. Work out your cancellation deadline.
- A cancel option only appears for automatically renewing plans; Guest or non-renewing plans (Senior Care Advisor, Nanny Concierge) have none
- Premium cancel in some regions downgrades you to a free Basic membership and confirms by email
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Care.com for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a membership
Memberships renew on the anniversary of joining and may be cancelled at a counter, online or in writing depending on the organisation, so a written request names the member number and the end date.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Care.com lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.
Care.com cancellation at a glance
- How Care.com accepts cancellations
- Online
- Mailing address on file
- Care.com 77 Fourth Avenue 5th Floor Waltham, MA 02451
- Country
- United States
- Letter language
- English (template en)
- Category
- Memberships & clubs
- Checked against
- Verified on
