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Cancel your OnStar subscription by mail

Directly with OnStar, the way to cancel is: Online, in-vehicle blue button, or phone. Notice rule: Cancel any time; use remaining paid term.

Let Postbye cancel OnStar for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with OnStar.

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  • 2 OnStar cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel OnStar by mail

  1. Gather your account details

    Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what OnStar has on file.

  2. Write your request

    State plainly that you want the OnStar account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – OnStar”).

  3. Mail it with tracking

    Use certified mail for the 48265 Detroit address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Keep the delivery receipt

    It shows the date OnStar received your letter. Check your next statement: no OnStar charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your OnStar cancellation letter goes

OnStar400 Renaissance CenterDetroit, MI 48265

Written requests to OnStar go to 400 Renaissance Center, Detroit, MI 48265.

Detroit is in Michigan (ZIP 48265), a domestic address for certified mail within the United States.

Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for OnStar, with the envelope wording

Before you cancel OnStar, check these

Notice period: Cancel any time; use remaining paid term. Work out your cancellation deadline.

  • No refunds for prepaid plans or plans included with a vehicle purchase or lease
  • You can cancel by pushing the blue button or calling 1-888-4ONSTAR

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel OnStar for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel OnStar

Cancelling a membership

Memberships renew on the anniversary of joining and may be cancelled at a counter, online or in writing depending on the organisation, so a written request names the member number and the end date.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

OnStar lets you cancel directly (online, in-vehicle blue button, or phone). A letter is the fallback that leaves a dated record when the direct route fails.

OnStar cancellation at a glance

How OnStar accepts cancellations
Online, in-vehicle blue button, or phone
Mailing address on file
OnStar 400 Renaissance Center Detroit, MI 48265
Country
United States
Letter language
English (template en)
Phone
888-466-7827
Category
Memberships & clubs
Verified on

OnStar cancellation questions

Where do I send my OnStar cancellation letter?

Address the letter to OnStar, 400 Renaissance Center, Detroit, MI 48265.

How long does a cancellation letter to OnStar take?

OnStar's address is in Michigan. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does OnStar require notice before I cancel?

The rule we recorded for OnStar: Cancel any time; use remaining paid term. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel OnStar?

Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what OnStar has on file.

Will OnStar confirm my cancellation?

The letter asks OnStar to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date OnStar received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does OnStar give refunds?

No refunds for prepaid plans or plans included with a vehicle purchase or lease.