Where to send your Care.com cancellation letter
Read the addresses on this page next to the full guide to cancelling Care.com.
The addresses we hold
Everything we hold on where Care.com takes its post: the 02451 Waltham delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Care.com77 Fourth Avenue5th FloorWaltham, MA 02451Care.com takes its post at this Massachusetts address (ZIP 02451).
How to address the envelope
Use the address letter for letter
Write out 77 Fourth Avenue, 5th Floor, Waltham, MA 02451 as shown above, including the 02451 postal code, exactly as printed.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Waltham is traceable from the article number until it is signed for.
File the receipt with your copy
Keep your copy of the letter, the receipt and the delivery record in one place. Because Cancel recurring payments in Account & Settings > My Plan, the date on the receipt is the date that matters.
Your letter to Care.com
The letter below asks Care.com to end the account, stop further charges and confirm in writing. Put your member number, the name on the membership and the renewal date shown on your latest invoice in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Care.com 77 Fourth Avenue 5th Floor Waltham, MA 02451
To whom it may concern,
I am cancelling my account with Care.com, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Cancel recurring payments in Account & Settings > My Plan.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Care.com for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.