Cancel your Cetelem subscription by mail
Cetelem accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Our database has Cetelem's mailing address in Madrid, Spain.
Let Postbye cancel Cetelem for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Cetelem.
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- 2 Cetelem cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Cetelem by mail
Gather your account details
Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Cetelem has on file.
Put the request in writing
The request is prepared in Spanish (template es), under the subject line “Asunto: Solicitud de cancelación – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Mail the letter with a receipt
Send it certified to Madrid, Spain, copying the address from the next section letter for letter, and keep the receipt slip.
Hold on to the receipt
It shows the date Cetelem received your letter. Check your next statement: no Cetelem charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Cetelem cancellation letter goes
Cetelem can be reached by post at Paseo de los Melancólicos 14, A, 28005 Madrid, Spain.
Madrid is the delivery town, Spain; the postal code to quote is 28005.
The database also lists Rue du Port 8, 92000 Nanterre, France for Cetelem. Use the first address above unless your agreement names this one.
The letter greets the reader with “A quien corresponda,”; your own details sit under the labels Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado.
Prefer to write it yourself? Use our letter template
Every address we hold for Cetelem, with the envelope wording
Before you cancel Cetelem, check these
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Cetelem for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Cetelem cancellation at a glance
- How Cetelem accepts cancellations
- By mailed letter
- Mailing address on file
- Cetelem Paseo de los Melancólicos 14 A 28005 Madrid Spain
- Second address on file
- Cetelem Rue du Port 8 92000 Nanterre France
- Country
- Spain
- Letter language
- Spanish (template es)
- Added to the database
- May 6, 2026
- Data last checked
