Where to send your Chai Ai cancellation letter
Read the addresses on this page next to the full guide to cancelling Chai Ai.
The addresses we hold
The addresses below are what our database holds for Chai Ai, first the one a cancellation letter belongs to in Palo Alto, then the others, so you can tell them apart.
Where the letter goesMailing address
Chai Ai555 Hamilton AvenueSuite 300Palo Alto, CA 94301Chai Ai takes its post at this California address (ZIP 94301).
How to address the envelope
Copy it exactly onto the envelope
One address block, copied whole: 555 Hamilton Avenue, Suite 300, Palo Alto, CA 94301. If any line differs from the card above, start the envelope again.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it by certified mail
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter to send
The request itself is short: Chai Ai is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Chai Ai 555 Hamilton Avenue Suite 300 Palo Alto, CA 94301
To whom it may concern,
I am cancelling my account with Chai Ai, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Chai Ai for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.