Cancel your Chess.com subscription by mail
Cancelling Chess.com means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Letters to Chess.com go to Palo Alto, United States.
Let Postbye cancel Chess.com for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Chess.com.
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- 3 Chess.com cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Chess.com by mail
Collect the details you need
You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Chess.com holds, so the request can be matched to your account.
Prepare the letter
State plainly that you want the Chess.com account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Chess.com”).
Post it with proof of delivery
Use certified mail for the 94306 Palo Alto address in the next section, so the post office records the delivery. Write down the tracking number.
Save the tracking record
Once the letter is delivered, the date on the receipt is the date Chess.com was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Chess.com cancellation letter goes
Written requests to Chess.com go to PO Box 60400, Palo Alto 94306.
“PO Box 60400” is a post-office box or mail-sorting line, so it takes post and not couriers: certified mail is the right way to reach it.
Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Chess.com, with the envelope wording
Before you cancel Chess.com, check these
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Chess.com for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Chess.com cancellation at a glance
- How Chess.com accepts cancellations
- By mailed letter
- Mailing address on file
- Chess.com PO Box 60400 Palo Alto 94306
- Country
- United States
- Letter language
- English (template en)
- Added to the database
- April 30, 2026
- Data last checked
