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Cancel your Luma AI subscription by mail

Luma AI takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Post for Luma AI is handled in Palo Alto, United States, which is where your letter is headed.

Let Postbye cancel Luma AI for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Luma AI.

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  • 2 Luma AI cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Luma AI by mail

  1. Find your account details

    Put the account email, the plan or product name and the invoice or order number from your latest receipt in front of you before you write: the request to Luma AI is only as good as the details it quotes.

  2. Set out the request

    The letter asks Luma AI to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Luma AI”. Postbye fills it in from our English template.

  3. Mail it with tracking

    Post it by certified mail to Luma AI in Palo Alto, United States, using the exact address below, and note the tracking number.

  4. Hold on to the receipt

    Delivery confirmation is your evidence that Luma AI was asked. Watch the next statement or two for any further Luma AI charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Luma AI cancellation letter goes

Luma AIAlma Street 715Palo Alto 94301

Written requests to Luma AI go to Alma Street 715, Palo Alto 94301.

ZIP code 94301 places the address in California, in the United States.

The letter is addressed “To Whom It May Concern,” and its details block uses the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Luma AI, with the envelope wording

Before you cancel Luma AI, check these

  • Export or download your data first. Access often ends on the cancellation date.
  • Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
  • Apps billed by an app store are cancelled in that store. Check which party appears on your statement.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Luma AI for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Luma AI

Cancelling a software or app subscription

Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Luma AI cancellation at a glance

How Luma AI accepts cancellations
By mailed letter
Mailing address on file
Luma AI Alma Street 715 Palo Alto 94301
Country
United States
Letter language
English (template en)
Category (from the company name)
Software & apps
Added to the database
July 10, 2026
Data last checked

Luma AI cancellation questions

Where do I send my Luma AI cancellation letter?

Address the letter to Luma AI, Alma Street 715, Palo Alto 94301.

How long does a cancellation letter to Luma AI take?

Luma AI's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What do I need to cancel Luma AI?

Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what Luma AI has on file.

Will Luma AI confirm my cancellation?

The letter asks Luma AI to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Luma AI received the request. If a charge posts after that date, quote the receipt with your copy of the letter.