Where to send your Chess.com cancellation letter
Read the addresses on this page next to the full guide to cancelling Chess.com.
The addresses we hold
This page shows every mailing address we hold for Chess.com, starting with the one a cancellation letter should go to in Palo Alto, 94306, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Chess.comPO Box 60400Palo Alto 94306Palo Alto, ZIP 94306: where mail for Chess.com is delivered.
How to address the envelope
Use the address letter for letter
Copy PO Box 60400, Palo Alto 94306 letter for letter. A wrong digit in 94306 is enough to send the letter on a detour.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Certified mail, not a courier
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep the records
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The cancellation letter
Copy the letter below onto one page, fill in the account email or gamer tag, the platform you pay through and the subscription name, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Chess.com PO Box 60400 Palo Alto 94306
To whom it may concern,
I am cancelling my account with Chess.com, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Chess.com for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.