Where to send your Chewy cancellation letter
Read the addresses on this page next to the full guide to cancelling Chewy.
The addresses we hold
Where a cancellation letter to Chewy should be sent: the verified Boston address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
Chewy343 Congress StBoston, MA 02210The head-office address for Chewy, in Massachusetts. ZIP code 02210.
How to address the envelope
Use the address letter for letter
Address the envelope to 343 Congress St, Boston, MA 02210. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Chewy has moved.
Send it certified
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep what the post office gives you
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request; with Cancel Autoship any time; stops all future shipments, the set is what the dates are read from.
Your letter to Chewy
What the letter to Chewy says: one clear cancellation request, no reasons given, the email on the account, the name of the pet on the plan and the order or policy number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Chewy 343 Congress St Boston, MA 02210
To whom it may concern,
I am cancelling my account with Chewy, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Cancel Autoship any time; stops all future shipments.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Chewy for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.