Cancel your Chewy subscription by mail
Directly with Chewy, the way to cancel is: Online (Manage Autoship) or phone. Notice rule: Cancel Autoship any time; stops all future shipments.
Let Postbye cancel Chewy for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Chewy.
- 4.8 from 2,931 reviews
- 2 Chewy cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Chewy by mail
Gather your account details
Before writing, collect the email on the account, the name of the pet on the plan and the order or policy number. Chewy can only act on a request it can match to an account.
Write your request
Your Postbye letter to Chewy asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – Chewy”. It comes from our English template.
Send it by certified mail
Send it certified to Boston, United States, copying the address from the next section letter for letter, and keep the receipt slip.
Keep the delivery receipt
File the receipt with the letter. A Chewy charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Chewy cancellation letter goes
Chewy lists 343 Congress St, Boston, MA 02210 as its mailing address.
Put ZIP 02210 on the envelope: Boston is in Massachusetts, and a domestic certified letter is all it takes.
Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Before you cancel Chewy, check these
Notice period: Cancel Autoship any time; stops all future shipments. Work out your cancellation deadline.
- Autoship Manager 'Cancel This Autoship' stops future shipments only; an order already placed is cancelled separately from Orders before it ships
- Chewy emails a pre-shipment notice 72 hours before each Autoship ship date
- Canadian accounts use a separate service line (1-844-422-4399)
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Chewy for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a pet plan or delivery
Pet deliveries lock each order before it ships and pet insurance is cancelled by policy and date, so the request should name the plan, the pet if one is named, and the date it should stop.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Chewy lets you cancel directly (online (Manage Autoship) or phone). A letter is the fallback that leaves a dated record when the direct route fails.
Chewy cancellation at a glance
- How Chewy accepts cancellations
- Online (Manage Autoship) or phone
- Mailing address on file
- Chewy 343 Congress St Boston, MA 02210
- Country
- United States
- Letter language
- English (template en)
- Phone
- 800-672-4399
- Category
- Pets
- Checked against
- Verified on
