Cancel your Ollie subscription by mail
Directly with Ollie, the way to cancel is: Online (account) or contact support. Notice rule: Cancel six days before the next scheduled delivery.
Let Postbye cancel Ollie for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Ollie.
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- 2 Ollie cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Ollie by mail
Gather your account details
Before writing, collect the email on the account, the name of the pet on the plan and the order or policy number. Ollie can only act on a request it can match to an account.
Draft the request
The letter asks Ollie to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Ollie”. Postbye fills it in from our English template.
Mail it with tracking
Address the envelope to Ollie, Reno, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Keep proof the letter arrived
Keep the tracking record with your copy of the letter. If Ollie bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Ollie cancellation letter goes
Ollie takes its post at 3495 Lakeside Dr, Reno, NV 89509-4841, which is where a cancellation letter belongs.
Reno is in Nevada (ZIP 89509-4841), a domestic address for certified mail within the United States.
The letter is addressed “To Whom It May Concern,” and its details block uses the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Before you cancel Ollie, check these
Notice period: Cancel six days before the next scheduled delivery. Work out your cancellation deadline.
- Terms: you must cancel 6 days prior to the expected delivery to avoid paying for it
- No pro-rated refund for unused days of the current term
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Ollie for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a pet plan or delivery
Pet deliveries lock each order before it ships and pet insurance is cancelled by policy and date, so the request should name the plan, the pet if one is named, and the date it should stop.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Ollie lets you cancel directly (online (account) or contact support). A letter is the fallback that leaves a dated record when the direct route fails.
Ollie cancellation at a glance
- How Ollie accepts cancellations
- Online (account) or contact support
- Mailing address on file
- Ollie 3495 Lakeside Dr Reno, NV 89509-4841
- Country
- United States
- Letter language
- English (template en)
- Category
- Pets
- Checked against
- Verified on
