Cancel your Trupanion subscription by mail
Directly with Trupanion, the way to cancel is: Phone or email. Notice rule: Contact Trupanion; give your policy number.
Let Postbye cancel Trupanion for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Trupanion.
- 4.8 from 2,931 reviews
- 3 Trupanion cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Trupanion by mail
Find your account details
You will need the email on the account, the name of the pet on the plan and the order or policy number. Use exactly the details Trupanion holds, so the request can be matched to your account.
Draft the request
Ask Trupanion to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Trupanion”.
Post it with proof of delivery
Mail the letter by certified mail to the Seattle address in the next section, and keep the tracking number.
Hold on to the receipt
Keep the tracking record with your copy of the letter. If Trupanion bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Trupanion cancellation letter goes
The mailing address we hold for Trupanion is 6100 4th Ave South, Suite 400, Seattle, WA 98108.
With ZIP 98108, the address sits in Washington and the letter never leaves the United States postal system.
Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Trupanion, with the envelope wording
Before you cancel Trupanion, check these
Notice period: Contact Trupanion; give your policy number. Work out your cancellation deadline.
- Only the primary pet parent on the policy can cancel
- Cancelling can limit coverage options if your pet later develops conditions (prior conditions become excluded on any new policy)
- Email info@trupanion.com
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Trupanion for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a pet plan or delivery
Pet deliveries lock each order before it ships and pet insurance is cancelled by policy and date, so the request should name the plan, the pet if one is named, and the date it should stop.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Trupanion lets you cancel directly (phone or email). A letter is the fallback that leaves a dated record when the direct route fails.
Trupanion cancellation at a glance
- How Trupanion accepts cancellations
- Phone or email
- Mailing address on file
- Trupanion 6100 4th Ave South Suite 400 Seattle, WA 98108
- Country
- United States
- Letter language
- English (template en)
- Phone
- 888-733-2685
- Category
- Pets
- Verified on
