Skip to content

Secure checkout

Cancel nowCancel now

Where to send your Ollie cancellation letter

Read the addresses on this page next to the full guide to cancelling Ollie.

The addresses we hold

Every address our database holds for Ollie, with the Reno one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Ollie3495 Lakeside DrReno, NV 89509-4841

The head-office address for Ollie, in Nevada. ZIP code 89509-4841.

How to address the envelope

  1. Write the address as printed

    Copy 3495 Lakeside Dr, Reno, NV 89509-4841 letter for letter. A wrong digit in 89509-4841 is enough to send the letter on a detour.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Reno is traceable from the article number until it is signed for.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file, especially with the notice rule: Cancel six days before the next scheduled delivery.

The cancellation letter

The request itself is short: Ollie is asked to end the account, stop the charges and confirm in writing, with the email on the account, the name of the pet on the plan and the order or policy number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Ollie 3495 Lakeside Dr Reno, NV 89509-4841

To whom it may concern,

I am cancelling my account with Ollie, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel six days before the next scheduled delivery.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Keep reading

The full guide to cancelling this company, our letter template and the postal guides.

Let Postbye cancel Ollie for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ollie