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Cancel your Ciudadanos subscription by mail

Ciudadanos takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. The cancellation address on file for Ciudadanos is in Madrid, Spain.

Let Postbye cancel Ciudadanos for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Ciudadanos.

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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Ciudadanos by mail

  1. Collect the details you need

    Start with the name and email on the account and, if you have one, an account or customer number, so the request to Ciudadanos names the right account the first time.

  2. Write the cancellation request

    The request is prepared in Spanish (template es), under the subject line “Asunto: Solicitud de cancelación – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Send the letter by certified mail

    Mail the letter by certified mail to the Madrid address in the next section, and keep the tracking number.

  4. Save the tracking record

    Delivery confirmation is your evidence that Ciudadanos was asked. Watch the next statement or two for any further Ciudadanos charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Ciudadanos cancellation letter goes

CiudadanosCalle del Príncipe de Vergara 10928002 MadridSpain

For a letter to Ciudadanos, use Calle del Príncipe de Vergara 109, 28002 Madrid, Spain.

Postal code 28002 places the address in Madrid, Spain.

Inside, the salutation reads “A quien corresponda,”, followed by your details under Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado.

Prefer to write it yourself? Use our letter template

Every address we hold for Ciudadanos, with the envelope wording

Before you cancel Ciudadanos, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Ciudadanos for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ciudadanos

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Ciudadanos cancellation at a glance

How Ciudadanos accepts cancellations
By mailed letter
Mailing address on file
Ciudadanos Calle del Príncipe de Vergara 109 28002 Madrid Spain
Country
Spain
Letter language
Spanish (template es)
Added to the database
May 6, 2026
Data last checked

Ciudadanos cancellation questions

Where do I send my Ciudadanos cancellation letter?

Address the letter to Ciudadanos, Calle del Príncipe de Vergara 109, 28002 Madrid, Spain.

Which language is my Ciudadanos letter written in?

Spanish. Ciudadanos's address is in Spain, so the letter is prepared from the Spanish template under the subject line “Asunto: Solicitud de cancelación – [your name]”.

What do I need to cancel Ciudadanos?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Ciudadanos has on file.

Will Ciudadanos confirm my cancellation?

The letter asks Ciudadanos to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Ciudadanos received the request. If a charge posts after that date, quote the receipt with your copy of the letter.