Where to send your Ciudadanos cancellation letter
Read the addresses on this page next to the full guide to cancelling Ciudadanos.
The addresses we hold
Everything we hold on where Ciudadanos takes its post: the 28002 Madrid delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
CiudadanosCalle del Príncipe de Vergara 10928002 MadridSpainThe Spain address on file for Ciudadanos. Postal code 28002.
How to address the envelope
Use the address letter for letter
The front of the envelope carries Calle del Príncipe de Vergara 109, 28002 Madrid, Spain and nothing else in the address block. Check the 28002 digit by digit before it goes in the post.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Ciudadanos has moved.
Buy the certified service
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
File the receipt with your copy
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter, written out
The letter below asks Ciudadanos to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ciudadanos Calle del Príncipe de Vergara 109 28002 Madrid Spain
To whom it may concern,
I am cancelling my account with Ciudadanos, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ciudadanos for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.