Cancel your Club Rakuten subscription by mail
Club Rakuten deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Letters to Club Rakuten go to Luxembourg, Luxembourg.
Let Postbye cancel Club Rakuten for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Club Rakuten.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Club Rakuten by mail
Collect the details you need
Club Rakuten will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.
Prepare the letter
Because Club Rakuten is dealt with in French, the letter is written in French (template fr). Subject: “Objet : Demande d'annulation – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Mail the letter with a receipt
Post it by certified mail to Club Rakuten in Luxembourg, Luxembourg, using the exact address below, and note the tracking number.
Keep the proof of delivery
File the receipt with the letter. A Club Rakuten charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Club Rakuten cancellation letter goes
Club Rakuten can be reached by post at Rue du Fossé 2, 1536 Luxembourg, Luxembourg.
The postcode 1536 belongs to Luxembourg, Luxembourg, so this is where the envelope is delivered.
The letter is addressed “À qui de droit,” and its details block uses the labels Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.
Prefer to write it yourself? Use our letter template
Every address we hold for Club Rakuten, with the envelope wording
Before you cancel Club Rakuten, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Club Rakuten for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Club Rakuten cancellation at a glance
- How Club Rakuten accepts cancellations
- By mailed letter
- Mailing address on file
- Club Rakuten Rue du Fossé 2 1536 Luxembourg Luxembourg
- Country
- Luxembourg
- Letter language
- French (template fr)
- Added to the database
- May 19, 2026
- Data last checked