Skip to content

Where to send your Club Rakuten cancellation letter

Read the addresses on this page next to the full guide to cancelling Club Rakuten.

The addresses we hold

Every address our database holds for Club Rakuten, with the Luxembourg one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Club RakutenRue du Fossé 21536 LuxembourgLuxembourg

The Luxembourg address on file for Club Rakuten. Postal code 1536.

How to address the envelope

  1. Copy it exactly onto the envelope

    Copy Rue du Fossé 2, 1536 Luxembourg, Luxembourg letter for letter. A wrong digit in 1536 is enough to send the letter on a detour.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

A plain, dated letter to Club Rakuten asking for the cancellation, the end of every charge and written confirmation. Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Club Rakuten Rue du Fossé 2 1536 Luxembourg Luxembourg

To whom it may concern,

I am cancelling my account with Club Rakuten, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Club Rakuten for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Club Rakuten