Cancel your Compay subscription by mail
For Compay the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Our database has Compay's mailing address in Erkrath, Germany.
Let Postbye cancel Compay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Compay.
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- 3 Compay cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Compay by mail
Gather your account details
You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Compay holds, so the request can be matched to your account.
Prepare the letter
Postbye writes the letter in German from our German template, because Compay's address is in Germany. It opens with the subject line “Betreff: Kündigungsanfrage – [your name]” and asks Compay to end the subscription, stop all further charges and confirm in writing.
Send the letter by certified mail
Address the envelope to Compay, Erkrath, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Keep the delivery receipt
Delivery confirmation is your evidence that Compay was asked. Watch the next statement or two for any further Compay charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Compay cancellation letter goes
Compay takes its post at Mettmanner Straße 25, Gebäude 13, 40699 Erkrath, Germany, which is where a cancellation letter belongs.
The postcode 40699 belongs to Nordrhein-Westfalen, Germany, so this is where the envelope is delivered.
The letter is addressed “Sehr geehrte Damen und Herren,” and its details block uses the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Before you cancel Compay, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Compay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Compay cancellation at a glance
- How Compay accepts cancellations
- By mailed letter
- Mailing address on file
- Compay Mettmanner Straße 25 Gebäude 13 40699 Erkrath Germany
- Country
- Germany
- Letter language
- German (template de)
- Added to the database
- May 19, 2026
- Data last checked
