Where to send your Compay cancellation letter
Read the addresses on this page next to the full guide to cancelling Compay.
The addresses we hold
If you are writing to Compay, this is the page with the address on it: Erkrath, 40699, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
CompayMettmanner Straße 25Gebäude 1340699 ErkrathGermanyThe Germany address on file for Compay. Postal code 40699.
How to address the envelope
Copy the address exactly
The front of the envelope carries Mettmanner Straße 25, Gebäude 13, 40699 Erkrath, Germany and nothing else in the address block. Check the 40699 digit by digit before it goes in the post.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter to send
A plain, dated letter to Compay asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Compay Mettmanner Straße 25 Gebäude 13 40699 Erkrath Germany
To whom it may concern,
I am cancelling my account with Compay, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Compay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.