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Where to send your Congstar cancellation letter

Read the addresses on this page next to the full guide to cancelling Congstar.

The addresses we hold

The address a cancellation letter to Congstar needs, and every other address we hold, starting in Kronberg: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

CongstarPostfach 116561466 KronbergGermany

The Germany address on file for Congstar. Postal code 61466.

How to address the envelope

  1. Copy it exactly onto the envelope

    Copy Postfach 1165, 61466 Kronberg, Germany letter for letter. A wrong digit in 61466 is enough to send the letter on a detour.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Congstar has moved.

  3. Send it certified

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Kronberg is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

The request itself is short: Congstar is asked to end the account, stop the charges and confirm in writing, with the account number, the phone number or service address being cancelled and the name on the account where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Congstar Postfach 1165 61466 Kronberg Germany

To whom it may concern,

I am cancelling my account with Congstar, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Congstar for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Congstar