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Where to send your Courlux cancellation letter

Read the addresses on this page next to the full guide to cancelling Courlux.

The addresses we hold

Where a cancellation letter to Courlux should be sent: the verified Essen address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

CourluxPostbus 10150Courlux Klantendienst Hageman2910 EssenBelgium

The Belgium address on file for Courlux. Postal code 2910.

Second address on file

CourluxRoute de la Broye 1171623 SemsalesSwitzerland

The database lists this as a second address for Courlux. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries Postbus 10150, Courlux Klantendienst Hageman, 2910 Essen, Belgium and nothing else in the address block. Check the 2910 digit by digit before it goes in the post.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

What the letter to Courlux says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Courlux Postbus 10150 Courlux Klantendienst Hageman 2910 Essen Belgium

To whom it may concern,

I am cancelling my account with Courlux, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Courlux for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Courlux