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Where to send your DB Deutschlandticket cancellation letter

Read the addresses on this page next to the full guide to cancelling DB Deutschlandticket.

The addresses we hold

Every address our database holds for DB Deutschlandticket, with the Mitte one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

DB DeutschlandticketPotsdamer Platz 210785 MitteGermany

The Germany address on file for DB Deutschlandticket. Postal code 10785.

Second address on file

DB DeutschlandticketEuropa-Allee 78-8460643 Frankfurt am MainGermany

The database lists this as a second address for DB Deutschlandticket. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out Potsdamer Platz 2, 10785 Mitte, Germany as shown above, including the 10785 postal code, exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

The request itself is short: DB Deutschlandticket is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

DB Deutschlandticket Potsdamer Platz 2 10785 Mitte Germany

To whom it may concern,

I am cancelling my account with DB Deutschlandticket, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel DB Deutschlandticket for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel DB Deutschlandticket