Where to send your Digame Mobile cancellation letter
Read the addresses on this page next to the full guide to cancelling Digame Mobile.
The addresses we hold
The address a cancellation letter to Digame Mobile needs, and every other address we hold, starting in Köln: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
Digame MobileSchanzenstraße 3851063 KölnGermanyThe Germany address on file for Digame Mobile. Postal code 51063.
How to address the envelope
Copy it exactly onto the envelope
Address the envelope to Schanzenstraße 38, 51063 Köln, Germany. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Buy the certified service
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
File the receipt with your copy
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter to send
What the letter to Digame Mobile says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Digame Mobile Schanzenstraße 38 51063 Köln Germany
To whom it may concern,
I am cancelling my account with Digame Mobile, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Digame Mobile for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.