Cancel your Digi subscription by mail
Digi deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Post for Digi is handled in Alcobendas, Spain, which is where your letter is headed.
Let Postbye cancel Digi for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Digi.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Digi by mail
Note your account details
You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Digi holds, so the request can be matched to your account.
Draft the request
The request is prepared in Spanish (template es), under the subject line “Asunto: Solicitud de cancelación – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Send it by certified mail
Send it certified to Alcobendas, Spain, copying the address from the next section letter for letter, and keep the receipt slip.
File the delivery record
The receipt dates your request. Look at your next statement for any Digi charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Digi cancellation letter goes
Digi takes its post at Calle de Francisca Delgado 11, 28108 Alcobendas, Spain, which is where a cancellation letter belongs.
Postal code 28108 places the address in Madrid, Spain.
The letter greets the reader with “A quien corresponda,”; your own details sit under the labels Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado.
Prefer to write it yourself? Use our letter template
Before you cancel Digi, check these
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Digi for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Digi cancellation at a glance
- How Digi accepts cancellations
- By mailed letter
- Mailing address on file
- Digi Calle de Francisca Delgado 11 28108 Alcobendas Spain
- Country
- Spain
- Letter language
- Spanish (template es)
- Added to the database
- May 6, 2026
- Data last checked
