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Where to send your Digi cancellation letter

Read the addresses on this page next to the full guide to cancelling Digi.

The addresses we hold

This page shows every mailing address we hold for Digi, starting with the one a cancellation letter should go to in Alcobendas, 28108, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

DigiCalle de Francisca Delgado 1128108 AlcobendasSpain

The Spain address on file for Digi. Postal code 28108.

How to address the envelope

  1. Copy it exactly onto the envelope

    Copy Calle de Francisca Delgado 11, 28108 Alcobendas, Spain letter for letter. A wrong digit in 28108 is enough to send the letter on a detour.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Digi has moved.

  3. Send it by certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The letter below asks Digi to end the account, stop further charges and confirm in writing. Put the account number, the phone number or service address being cancelled and the name on the account in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Digi Calle de Francisca Delgado 11 28108 Alcobendas Spain

To whom it may concern,

I am cancelling my account with Digi, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Digi for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Digi