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Where to send your Digihero cancellation letter

Read the addresses on this page next to the full guide to cancelling Digihero.

The addresses we hold

If you are writing to Digihero, this is the page with the address on it: Rotterdam, 3012 KM, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

DigiheroWestblaak 100t.a.v. Klantenservice3012 KM RotterdamNetherlands

The Netherlands address on file for Digihero. Postal code 3012 KM.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Westblaak 100, t.a.v. Klantenservice, 3012 KM Rotterdam, Netherlands. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Digihero

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Digihero Westblaak 100 t.a.v. Klantenservice 3012 KM Rotterdam Netherlands

To whom it may concern,

I am cancelling my account with Digihero, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Digihero for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Digihero