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Cancel your Digihero subscription by mail

Digihero accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. The cancellation address on file for Digihero is in Rotterdam, Netherlands.

Let Postbye cancel Digihero for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Digihero.

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  • 2 Digihero cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Digihero by mail

  1. Find your account details

    Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Digihero is the easiest one to set aside.

  2. Draft the request

    Digihero is based in Netherlands, so the letter goes out in Dutch, built from our Dutch template. Subject line: “Onderwerp: annuleringsverzoek – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.

  3. Send the letter by certified mail

    Send the letter to the Rotterdam mailing address shown below by certified mail. Keep the tracking number safe.

  4. Keep proof the letter arrived

    Keep the tracking record with your copy of the letter. If Digihero bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Digihero cancellation letter goes

DigiheroWestblaak 100t.a.v. Klantenservice3012 KM RotterdamNetherlands

For a letter to Digihero, use Westblaak 100, t.a.v. Klantenservice, 3012 KM Rotterdam, Netherlands.

Postal code 3012 KM places the address in Zuid-Holland, Netherlands.

Your details go in a block headed by Accounthouder, Factuuradres in dossier and E-mailadres in dossier, and the opening line is “Geachte heer/mevrouw,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Digihero, with the envelope wording

Before you cancel Digihero, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Digihero for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Digihero

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Digihero cancellation at a glance

How Digihero accepts cancellations
By mailed letter
Mailing address on file
Digihero Westblaak 100 t.a.v. Klantenservice 3012 KM Rotterdam Netherlands
Country
Netherlands
Letter language
Dutch (template nl)
Added to the database
June 3, 2026
Data last checked

Digihero cancellation questions

Where do I send my Digihero cancellation letter?

Address the letter to Digihero, Westblaak 100, t.a.v. Klantenservice, 3012 KM Rotterdam, Netherlands.

Which language is my Digihero letter written in?

Dutch. Digihero's address is in Netherlands, so the letter is prepared from the Dutch template under the subject line “Onderwerp: annuleringsverzoek – [your name]”.

What do I need to cancel Digihero?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Digihero has on file.

Will Digihero confirm my cancellation?

The letter asks Digihero to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Digihero received the request. If a charge posts after that date, quote the receipt with your copy of the letter.