Cancel your Digihero subscription by mail
Digihero accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. The cancellation address on file for Digihero is in Rotterdam, Netherlands.
Let Postbye cancel Digihero for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Digihero.
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- 2 Digihero cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Digihero by mail
Find your account details
Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Digihero is the easiest one to set aside.
Draft the request
Digihero is based in Netherlands, so the letter goes out in Dutch, built from our Dutch template. Subject line: “Onderwerp: annuleringsverzoek – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Send the letter by certified mail
Send the letter to the Rotterdam mailing address shown below by certified mail. Keep the tracking number safe.
Keep proof the letter arrived
Keep the tracking record with your copy of the letter. If Digihero bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Digihero cancellation letter goes
For a letter to Digihero, use Westblaak 100, t.a.v. Klantenservice, 3012 KM Rotterdam, Netherlands.
Postal code 3012 KM places the address in Zuid-Holland, Netherlands.
Your details go in a block headed by Accounthouder, Factuuradres in dossier and E-mailadres in dossier, and the opening line is “Geachte heer/mevrouw,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Digihero, with the envelope wording
Before you cancel Digihero, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Digihero for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Digihero cancellation at a glance
- How Digihero accepts cancellations
- By mailed letter
- Mailing address on file
- Digihero Westblaak 100 t.a.v. Klantenservice 3012 KM Rotterdam Netherlands
- Country
- Netherlands
- Letter language
- Dutch (template nl)
- Added to the database
- June 3, 2026
- Data last checked