Where to send your Digistore24 cancellation letter
Read the addresses on this page next to the full guide to cancelling Digistore24.
The addresses we hold
One place for Digistore24's mailing addresses: the St. Petersburg delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Digistore24360 Central AvenueSuite 800, Attn. Legal DepartmentSt. Petersburg, FL 33701The head-office address for Digistore24, in Florida. ZIP code 33701.
Second address on file
Digistore24St.-Godehard-Straße 3231139 HildesheimGermanyThe database lists this as a second address for Digistore24. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy the address exactly
Write out 360 Central Avenue, Suite 800, Attn. Legal Department, St. Petersburg, FL 33701 as shown above, including the 33701 postal code, exactly as printed.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep the proof together
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The cancellation letter
Copy the letter below onto one page, fill in the account email, the plan or product name and the invoice or order number from your latest receipt, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Digistore24 360 Central Avenue Suite 800, Attn. Legal Department St. Petersburg, FL 33701
To whom it may concern,
I am cancelling my account with Digistore24, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Digistore24 for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.