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Cancel your DingTalk subscription by mail

Cancelling DingTalk means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Post for DingTalk is handled in Hangzhou, China, which is where your letter is headed.

Let Postbye cancel DingTalk for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with DingTalk.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel DingTalk by mail

  1. Get your account details together

    DingTalk will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Set out the request

    Postbye drafts the request in Chinese, the language of China, with “主题:取消请求 – [your name]” as the subject line. It asks DingTalk to close the subscription, stop billing and confirm in writing.

  3. Send the letter by certified mail

    Use certified mail for the 311121 Hangzhou address in the next section, so the post office records the delivery. Write down the tracking number.

  4. File the delivery record

    Delivery confirmation is your evidence that DingTalk was asked. Watch the next statement or two for any further DingTalk charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your DingTalk cancellation letter goes

DingTalk浙江省杭州市余杭区五常街道文一西路969号3幢5层527室311121 HangzhouChina

DingTalk can be reached by post at 浙江省杭州市余杭区五常街道文一西路969号3幢5层527室, 311121 Hangzhou, China.

The postcode 311121 belongs to Zhejiang, China, so this is where the envelope is delivered.

Your name, address and email appear in a short block labelled 账户持有人, 存档的账单地址 and 存档的电子邮件地址, under the greeting “相关负责人:”.

Prefer to write it yourself? Use our letter template

Every address we hold for DingTalk, with the envelope wording

Before you cancel DingTalk, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel DingTalk for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel DingTalk

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

DingTalk cancellation at a glance

How DingTalk accepts cancellations
By mailed letter
Mailing address on file
DingTalk 浙江省杭州市余杭区五常街道文一西路969号3幢5层527室 311121 Hangzhou China
Country
China
Letter language
Chinese (template zh)
Added to the database
September 29, 2026
Data last checked

DingTalk cancellation questions

Where do I send my DingTalk cancellation letter?

Address the letter to DingTalk, 浙江省杭州市余杭区五常街道文一西路969号3幢5层527室, 311121 Hangzhou, China.

Which language is my DingTalk letter written in?

Chinese. DingTalk's address is in China, so the letter is prepared from the Chinese template under the subject line “主题:取消请求 – [your name]”.

What do I need to cancel DingTalk?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what DingTalk has on file.

Will DingTalk confirm my cancellation?

The letter asks DingTalk to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date DingTalk received the request. If a charge posts after that date, quote the receipt with your copy of the letter.