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Where to send your Discosurf cancellation letter

Read the addresses on this page next to the full guide to cancelling Discosurf.

The addresses we hold

Everything we hold on where Discosurf takes its post: the 63477 Maintal delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

DiscosurfWilhelm-Röntgen-Straße 1-563477 MaintalGermany

The Germany address on file for Discosurf. Postal code 63477.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Wilhelm-Röntgen-Straße 1-5, 63477 Maintal, Germany. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Maintal is traceable from the article number until it is signed for.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

A plain, dated letter to Discosurf asking for the cancellation, the end of every charge and written confirmation. Have the account number, the phone number or service address being cancelled and the name on the account to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Discosurf Wilhelm-Röntgen-Straße 1-5 63477 Maintal Germany

To whom it may concern,

I am cancelling my account with Discosurf, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Discosurf for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Discosurf