Skip to content

Cancel your Dofus subscription by mail

For Dofus the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Post for Dofus is handled in Roubaix, France, which is where your letter is headed.

Let Postbye cancel Dofus for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Dofus.

  • 4.8 from 2,931 reviews
  • 3 Dofus cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Dofus by mail

  1. Note your account details

    Dofus will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Put the request in writing

    Because Dofus is dealt with in French, the letter is written in French (template fr). Subject: “Objet : Demande d'annulation – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.

  3. Mail the letter with a receipt

    Mail the letter by certified mail to the Roubaix address in the next section, and keep the tracking number.

  4. Keep the proof of delivery

    It shows the date Dofus received your letter. Check your next statement: no Dofus charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Dofus cancellation letter goes

DofusBP6040359100 RoubaixFrance

Written requests to Dofus go to BP60403, 59100 Roubaix, France.

Postal code 59100 places the address in Hauts-de-France, France.

Your name, address and email appear in a short block labelled Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, under the greeting “À qui de droit,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Dofus, with the envelope wording

Before you cancel Dofus, check these

  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Dofus for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Dofus

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Dofus cancellation at a glance

How Dofus accepts cancellations
By mailed letter
Mailing address on file
Dofus BP60403 59100 Roubaix France
Country
France
Letter language
French (template fr)
Added to the database
June 4, 2026
Data last checked

Dofus cancellation questions

Where do I send my Dofus cancellation letter?

Address the letter to Dofus, BP60403, 59100 Roubaix, France.

Which language is my Dofus letter written in?

French. Dofus's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Dofus?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Dofus has on file.

Will Dofus confirm my cancellation?

The letter asks Dofus to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Dofus received the request. If a charge posts after that date, quote the receipt with your copy of the letter.