Where to send your Dofus cancellation letter
Read the addresses on this page next to the full guide to cancelling Dofus.
The addresses we hold
The address a cancellation letter to Dofus needs, and every other address we hold, starting in Roubaix: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
DofusBP6040359100 RoubaixFranceThe France address on file for Dofus. Postal code 59100.
How to address the envelope
Use the address letter for letter
Address the envelope to BP60403, 59100 Roubaix, France. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Roubaix is traceable from the article number until it is signed for.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
What the letter to Dofus says: one clear cancellation request, no reasons given, the account email or gamer tag, the platform you pay through and the subscription name quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Dofus BP60403 59100 Roubaix France
To whom it may concern,
I am cancelling my account with Dofus, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Dofus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.