Where to send your Donotpay cancellation letter
Read the addresses on this page next to the full guide to cancelling Donotpay.
The addresses we hold
If you are writing to Donotpay, this is the page with the address on it: Norfolk, 23510, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
Donotpay440 Monticello AvenueSuite 1802Norfolk, VA 23510Virginia, ZIP 23510: where mail for Donotpay is delivered.
How to address the envelope
Write the address as printed
Write out 440 Monticello Avenue, Suite 1802, Norfolk, VA 23510 as shown above, including the 23510 postal code, exactly as printed.
Put your own address on it
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Norfolk is traceable from the article number until it is signed for.
Keep the records
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
The request itself is short: Donotpay is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Donotpay 440 Monticello Avenue Suite 1802 Norfolk, VA 23510
To whom it may concern,
I am cancelling my account with Donotpay, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Donotpay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.