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Cancel your Doterra subscription by mail

Doterra takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Post for Doterra is handled in Pleasant Grove, United States, which is where your letter is headed.

Let Postbye cancel Doterra for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Doterra.

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  • 2 Doterra cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Doterra by mail

  1. Note your account details

    Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Doterra is the easiest one to set aside.

  2. Write your request

    State plainly that you want the Doterra account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Doterra”).

  3. Post the letter

    Mail the letter by certified mail to the Pleasant Grove address in the next section, and keep the tracking number.

  4. File the delivery record

    It shows the date Doterra received your letter. Check your next statement: no Doterra charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Doterra cancellation letter goes

Doterra389 South 1300 WestPleasant Grove, UT 84062

Doterra lists 389 South 1300 West, Pleasant Grove, UT 84062 as its mailing address.

Pleasant Grove is in Utah (ZIP 84062), a domestic address for certified mail within the United States.

The database also lists Wellington Road 350, Unit 1, 3170 Mulgrave, Australia for Doterra. Use the first address above unless your agreement names this one.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Doterra, with the envelope wording

Before you cancel Doterra, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Doterra for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Doterra

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Doterra cancellation at a glance

How Doterra accepts cancellations
By mailed letter
Mailing address on file
Doterra 389 South 1300 West Pleasant Grove, UT 84062
Second address on file
Doterra Wellington Road 350 Unit 1 3170 Mulgrave Australia
Country
United States
Letter language
English (template en)
Added to the database
April 30, 2026
Data last checked

Doterra cancellation questions

Where do I send my Doterra cancellation letter?

Address the letter to Doterra, 389 South 1300 West, Pleasant Grove, UT 84062. The database also lists a second address, in Mulgrave, Australia; the letter goes to the one above.

How long does a cancellation letter to Doterra take?

Doterra's address is in Utah. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What do I need to cancel Doterra?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Doterra has on file.

Will Doterra confirm my cancellation?

The letter asks Doterra to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Doterra received the request. If a charge posts after that date, quote the receipt with your copy of the letter.