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Where to send your Doterra cancellation letter

Read the addresses on this page next to the full guide to cancelling Doterra.

The addresses we hold

This page shows every mailing address we hold for Doterra, starting with the one a cancellation letter should go to in Pleasant Grove, 84062, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

Doterra389 South 1300 WestPleasant Grove, UT 84062

Doterra takes its post at this Utah address (ZIP 84062).

Second address on file

DoterraWellington Road 350Unit 13170 MulgraveAustralia

The database lists this as a second address for Doterra. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries 389 South 1300 West, Pleasant Grove, UT 84062 and nothing else in the address block. Check the 84062 digit by digit before it goes in the post.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it certified

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

A plain, dated letter to Doterra asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan name and any pending order or prescription reference to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Doterra 389 South 1300 West Pleasant Grove, UT 84062

To whom it may concern,

I am cancelling my account with Doterra, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Doterra for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Doterra