Where to send your Douban cancellation letter
Read the addresses on this page next to the full guide to cancelling Douban.
The addresses we hold
Where a cancellation letter to Douban should be sent: the verified Beijing address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
Douban北京市朝阳区酒仙桥路14号B区3楼3层304100015 BeijingChinaThe China address on file for Douban. Postal code 100015.
How to address the envelope
Use the address letter for letter
The envelope reads 北京市朝阳区酒仙桥路14号B区3楼3层304, 100015 Beijing, China. Match the spacing and the box or street line exactly as printed.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Beijing is traceable from the article number until it is signed for.
Keep the records
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
The letter below asks Douban to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Douban 北京市朝阳区酒仙桥路14号B区3楼3层304 100015 Beijing China
To whom it may concern,
I am cancelling my account with Douban, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Douban for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.